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Job Overview Creative Experts is seeking a dedicated and skilled IT Support Specialist to join our dynamic team. The ideal candidate will provide exceptional technical support and troubleshooting services to our clients, ensuring their IT systems run smoothly and efficiently. If you are passionate about IT and enjoy solving technical challenges, we want to hear from you. Key Responsibilities Technical Support: Provide first-level support for hardware and software issues, including diagnosing and resolving technical problems for end-users. Installation and Configuration: Install, configure, and maintain computer hardware, software, networks, printers, and scanners. System Maintenance: Perform routine maintenance and updates on client systems to ensure optimal performance. Troubleshooting: Identify, troubleshoot, and resolve technical issues promptly to minimize downtime. User Training: Assist in training clients on the use of new technologies and software applications. Documentation: Maintain accurate records of client interactions, problem resolutions, and system configurations. Customer Service: Provide excellent customer service, ensuring client satisfaction and fostering long-term relationships.

Creative

Full Time

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Creative Experts is looking for a highly skilled and motivated Network Engineer to join our team. The successful candidate will be responsible for designing, implementing, and maintaining our clients' network infrastructures. If you have a strong background in network engineering and a passion for technology, we invite you to apply. Key Responsibilities Network Design and Implementation: Design, implement, and manage network infrastructure to support business operations and client requirements. Configuration and Maintenance: Configure and maintain routers, switches, firewalls, and other network devices. Troubleshooting: Diagnose and resolve network issues, ensuring minimal downtime and optimal performance. Network Security: Implement and manage security measures to protect network data and infrastructure. Performance Monitoring: Monitor network performance and troubleshoot issues to ensure high availability and reliability. Documentation: Maintain detailed network documentation, including configurations, standards, and procedures. Client Support: Provide technical support and guidance to clients, addressing their network-related queries and issues. Project Management: Lead network projects, coordinating with clients and internal teams to ensure timely completion.

Sama

Full Time

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OPENING HOURS
ADDRESS

Monday - Saturday : 9am - 6pm​​

4012, The Binary Tower, Business bay, Dubai, UAE.

GET IN TOUCH

+971555485507

info@creative-experts.ae

Dubai IT Solutions

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