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Explore our pricing plans and select the one that best fits your needs.
Basic Plan
499AEDEvery monthThis plan will offer basic coverage, fewer features, and a lower price pointValid for 12 months- Up to 5 devices
- Preventive Maintenance:
- On-Site Support: Twice per year
- Remote Support: Available during business hours.
- Software Updates: Not included
- Hardware Diagnostics: No
- Response Time for Critical Issues: 6 - 10 hours
- Response Time for Minor Issues: 24 hours
- Proactive System Monitoring: Not including
- Security & Virus Protection: Not included
- Data Backup Support: Backup recommendations only
- Support for Network Devices: Not included
- Email System Support: Basic email troubleshooting
- Cloud System Support: Not included
- Website Support: Not included
Essential Service Plan
999AEDEvery monthPerfect for small businesses requiring basic IT maintenance and support.Valid for 12 months- Up to 10 Devices.
- Preventive Maintenance Visits:Quarterly
- On-site Support Visits: 12 visits for all
- Remote Support: Available during business hours.
- Software Updates: Basic software updates (security patches )
- Hardware Diagnostics: during preventive maintenance
- Response Time for Critical Issues: 2-3 hours
- Response Time for Minor Issues: 24 hours
- Proactive System Monitoring: Not including
- Security & Virus Protection: included
- Data Backup Support: Backup recommendations only
- Support for Network Devices: Yes, includes routers, switches
- Email System Support: Basic email troubleshooting
- Cloud System Support: Not included
- Website Support: Not included
Enhanced Care Plan
1,499AEDEvery monthAimed at medium-sized businesses needing more proactive and faster IT management.Valid for 12 months- Up to 20 devices
- Preventive Maintenance Visits: Monthly
- On-site Support Visits: 18 visits for all critical
- Remote Support: Available during business hours.
- Software Updates: Basic software updates (security patches )
- Hardware Diagnostics: Advanced diagnostics (servers,network)
- Response Time for Critical Issues: 1-2 hours
- Response Time for Minor Issues: 24 hours
- Proactive System Monitoring: Not including
- Security & Virus Protection: included
- Data Backup Support: Backup recommendations and setup
- Support for Network Devices: Yes, includes routers, switches
- Email System Support: Full support for company email system
- Cloud System Support: Not included
- Website Support: included
Ultimate Coverage Plan
2,499AEDEvery monthA comprehensive package for large businesses, offering 24/7 support and full IT maintenance.Valid for 12 months- Up to 30 Users
- Preventive Maintenance Visits: Two Time Monthly
- On-site Support Visits: Unlimited on-site for all critical
- Remote Support: 24/7 with proactive monitoring
- Software Updates: Full software updates (OS, antivirus,etc.)
- Hardware Diagnostics:Comprehensive diagnostics with priority
- Response Time for Critical Issues: 1 hours
- Response Time for Minor Issues: 6 hours
- Proactive System Monitoring:24/7 proactive system monitoring
- Security & Virus Protection: included
- Data Backup Support: Full data backup support
- Support for Network Devices: Yes, includes routers, switches
- Email System Support: Full support with security and backup
- Cloud System Support: Full cloud infrastructure support
- Website Support: Full Support
For more information or to request an online meeting, you can book an appointment with our experts. They will help you select the best plan for your needs.
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